Rankry FAQ
This page answers the most common questions about Rankry. For deeper detail, follow the links to the relevant docs.
What this page covers
Section titled “What this page covers”- Common questions about Rankry and AI visibility
General
Section titled “General”What is Rankry?
Section titled “What is Rankry?”Rankry is an AI visibility analytics platform that tracks how ChatGPT, Claude, Gemini, Perplexity, and Grok mention, cite, rank, and recommend your brand, and turns the results into an action plan. See What is Rankry?.
Which AI models does Rankry track?
Section titled “Which AI models does Rankry track?”ChatGPT, Claude, Gemini, Perplexity, and Grok. See Supported AI models.
How is Rankry different from SEO tools?
Section titled “How is Rankry different from SEO tools?”SEO tools track rankings on search result pages. Rankry tracks whether AI answers mention and recommend your brand, which is a different surface.
Setup and usage
Section titled “Setup and usage”How do I get started?
Section titled “How do I get started?”Follow the Quickstart: create an account, add your brand, choose competitors and prompts, and run your first report.
Is there a free trial?
Section titled “Is there a free trial?”Yes. New accounts include a free trial with no credit card required.
How many brands and competitors can I track?
Section titled “How many brands and competitors can I track?”It depends on your plan. Base includes 1 brand and 5 competitors per project; Pro includes up to 5 brands and 10 competitors per project. See the pricing page.
Accuracy and results
Section titled “Accuracy and results”Does Rankry guarantee my brand will appear in AI answers?
Section titled “Does Rankry guarantee my brand will appear in AI answers?”No. AI answers are probabilistic, so no tool can guarantee placement. Rankry measures your visibility and shows what to improve.
Why do my results change between reports?
Section titled “Why do my results change between reports?”AI answers shift as models and sources update. See Why did my results change?.
Can I export my data?
Section titled “Can I export my data?”Yes. Reports export to CSV and JSON, and tasks export to Markdown, DOCX, and PDF.